ADR in the workplace refers to which concept?

ADR in the workplace refers to which concept?

• A. A type of payroll processing
• B. A form of negotiated grievance and arbitration procedures
• C. A policy requiring non-discrimination
• D. A method for performance evaluation

Answer: (B)

Alternative Dispute Resolution (ADR) in the workplace is a set of procedures used to settle disputes without going to court, such as mediation, arbitration, and negotiated grievance procedures. A form of negotiated grievance and arbitration procedures fits this concept well because it provides a structured, often contract-based path to resolve employee grievances through negotiation and, if needed, arbitration, avoiding litigation. This helps people resolve issues more quickly, cost-effectively, and with less adversarial tension. The other options describe separate HR functions—payroll processing concerns wages, a non-discrimination policy covers equal opportunity, and performance evaluations assess job performance—none of which are about resolving disputes through ADR.

Alternative Dispute Resolution (ADR) in the workplace is a set of procedures used to settle disputes without going to court, such as mediation, arbitration, and negotiated grievance procedures. A form of negotiated grievance and arbitration procedures fits this concept well because it provides a structured, often contract-based path to resolve employee grievances through negotiation and, if needed, arbitration, avoiding litigation. This helps people resolve issues more quickly, cost-effectively, and with less adversarial tension. The other options describe separate HR functions—payroll processing concerns wages, a non-discrimination policy covers equal opportunity, and performance evaluations assess job performance—none of which are about resolving disputes through ADR.